4 Seasons Swimwear Team Aquatics, Inc.
74-818 Velie Way #7
Palm Desert, CA 92260
1-800-934-6907
FAX (760) 341-9265
Hours: Monday-Friday 8-5pm PST
customerservice@4swimwear.com
View Larger Mapcustomerservice@4swimwear.com4 Seasons Swimwear Team Aquatics is a family owned and operated business. We've been in the team swimwear business since 1993. Our aim is to provide top customer service at competitive prices. We have service to suit your needs!
Shipping:
U.S. CONTINENTAL GROUND RATES:
(WE'LL AUTOMATICALLY UPGRADE THIS TO 2 DAY AIR*)
$0 - 24.99 =$5.95
$25.01-$40.00 = $6.95
$40.01-$60.00= $8.95
$60.01-$100.00 = $9.95
$100.00-$125.00 = $11.95
$125.01-$150.00 = $12.95
$150.01 - $200.00 = $13.95
200.01+ = $15.95
OVERNIGHT ADD AN ADDITIONAL $20.00 TO GROUND RATES.
WE DO OFFER USPS SHIPPING. YOUR ONLINE CHARGE WILL SHOW UP AS $40.00 BUT YOU WILL BE NOTIFIED VIA E-MAIL REGARDING THE ACTUAL CHARGE. YOU MUST RESPOND TO THIS E-MAIL. USPS NORMALLY TAKES 5-10 BUSINESS DAYS.
*ORDERS SHIPPED TO CA WILL BE SHIPPED GROUND. NORMAL GROUND SHIPPING TYPICALLY ONLY TAKES 1-2 BUSINESS DAYS.
TEAM AND BULK ORDERS WILL RECEIVE A SEPARATE SHIPPING QUOTE.
INTERNATIONAL ORDERS MAY HAVE TAXES/DUTIES LEVIED BY YOUR COUNTRY WHICH EACH CUSTOMER WILL BE RESPONSIBLE FOR AS WELL AS ANY FEDEX BROKERAGE FEES. PLEASE KEEP IN MIND THAT OFTEN TIMES THESE EXPENSES CAN BE CONSIDERABLE AND ARE SOLELY THE RESPONSIBILITY OF THE CONSUMER. ONCE YOU PLACE YOUR ORDER IT WILL COME THROUGH SAYING $50.00 FOR SHIPPING AND HANDLING. DISREGARD THIS, YOU WILL RECIEVE A SEPARATE QUOTE FOR YOUR SPECIFIC ORDER, SHORTLY AFTER YOU HAVE FINALIZED THE INITIAL ORDER. PLAN ON ABOUT 2 WEEKS FOR DELIVERY.
ORDERS SHIPPED TO AN APO WILL BE CHARGED ON AN INDIVIDUAL BASIS. YOU WILL RECEIVE AN E-MAIL REGARDING THE SHIPPING IF THE SHIPPING IS MORE THAN OUR REGULAR FEDEX CHARGE.
Our hours are Monday-Friday 8am-5pm PST. Two-day and overnight orders
placed before 2:00pm will be shipped same day. ie:an
order placed on Monday before 2:00pm will be received
Wednesday. Items ordered on the weekends will ship
the following monday. This applies for in stock items only.
Return Policy:4 Seasons Swimwear always stands behind its
merchandise. We will replace any and all defective merchandise
within 30 days of purchase. All items must be in new unworn condtion
with all the tags attached and returned to 4 Seasons Swimwear.
The customer is responsible for returning the merchandise as well as the return shipping cost. Health
regulations and common sense require that all swimwear
be tried on over underwear or may not be returned.
4 Seasons Swimwear reserves the right to reserve/return
any and all items which have been improperly cared for or
abused. No return will be accepted without a return authorization
number. Any parcel returned without an RA# will be refused.
Sorry, but we cannot be responsible for damage to items
caused by chlorine or other pool chemicals.
Pricing Errors: We reserve the right to correct pricing to match our current published catalog.
Refund Policy: Customers who return a product and are not
able to take advantage of our exchange or merchandise credit
programs, will be issued a refund at the request of the
customer. New, unused products returned to us within 15 days
of the original shipment date will be accepted and may be subject to a 15% restocking and handling charge.
*Please note: All Foreign orders (excluding Japan and Canada) must be prepaid by money order or cashiers check. E-mail for a shipping quote.
Taxes and duties may be charged by customs in
some countries; these are soley the responsibility
of the purchasing party.
Miami, Florida residents must pre-pay with a money order or cashiers check. There will be no exceptions.